Terms of service

Welcome to Melforx. By accessing or using our website and services, including purchasing products, you agree to comply with these Terms of Service, our Privacy Policy, and any other policies posted on this website. Please read these terms carefully.

If you do not agree with these terms, please do not use the website or purchase our products. Continued use indicates acceptance of these Terms.


1. Overview

Melforx (“we,” “our,” “us”) operates this website. All references to “we,” “our,” or “us” in these Terms refer to Melforx.

By using this website or purchasing products, you accept these Terms, which apply to all users, including visitors, customers, merchants, and content contributors. Any new features, tools, or services added to the website will also be subject to these Terms.

We reserve the right to update or revise these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

Our e-commerce platform is hosted on Shopify, which provides the technology infrastructure to sell products online.


2. Eligibility

You must be of legal age under Dutch law or have parental/guardian consent to use this website.

Products must not be used for unlawful purposes, and users must comply with all applicable laws, including copyright, trademark, and intellectual property laws. Users must not transmit viruses, malware, or harmful code.

Violation of these Terms may result in termination of access.


3. General Conditions

We reserve the right to refuse service to anyone at any time for any lawful reason.

Content submitted by users (excluding payment details) may be transmitted over networks unencrypted. Credit card and payment information is always encrypted.

Users may not reproduce, sell, resell, or exploit any part of the website or services without explicit written permission.

Section headings are for convenience and do not limit or affect the interpretation of these Terms.


4. Accuracy and Timeliness of Information

While we strive to provide accurate information, Melforx does not guarantee that content on the website is complete, current, or error-free.

All content is for general informational purposes and should not be relied upon as the sole basis for purchasing decisions.

Some content may be historical or provided for reference only. Users are responsible for monitoring updates or changes to the website.


5. Pricing and Modifications

All prices displayed on our website, including landing pages linked from ads or product feeds, reflect the final price at checkout. The price you see is the price you pay, and it matches what is shown in all advertisements and product feeds.

Melforx may update product availability or discontinue items without prior notice. Offers may be void where prohibited by law.

While we strive to provide accurate pricing and availability, we do not guarantee that products or services will meet every individual expectation.


6. Products and Services

Some products may be available exclusively online, and quantities can be limited. Product images, colors, sizes, and descriptions are for reference only; the actual items may vary slightly due to display settings, lighting, or production differences.

Sales may be restricted to certain regions, including the Netherlands, at Melforx’s discretion.

All product information, including descriptions, pricing, and availability, is provided accurately to the best of our knowledge. Prices shown on landing pages, ads, and feeds are consistent and reflect the final price at checkout.

Customers are encouraged to review our Refund, Shipping, and Payment Policies for complete information regarding returns, exchanges, cancellations, and delivery.


7. Billing and Account Information

You agree to provide accurate, current, and complete account and payment information.

We reserve the right to refuse or limit orders at our discretion. Customers are responsible for updating email, billing, and payment information.

For questions regarding refunds or exchanges, see our Refund Policy.


8. Third-Party Tools and Links

The website may provide access to third-party tools and links to external websites. These are provided “as is” and are not monitored or controlled by Melforx.

Your use of third-party tools or websites is at your own risk. We are not responsible for content, privacy practices, or transactions with third parties.


9. User Contributions

By submitting comments, ideas, or other content, you grant Melforx a worldwide, royalty-free license to use, reproduce, and distribute such content.

We may monitor, edit, or remove content that is unlawful, offensive, or violates rights.

Users may not submit false information, impersonate others, or upload malicious software.


10. Personal Information

Submission of personal data is governed by our Privacy Policy.


11. Errors, Omissions, and Availability

The website may contain typographical errors or inaccuracies related to products, pricing, promotions, shipping, or availability.

Melforx reserves the right to correct errors, update information, or cancel orders at any time, even after submission, in accordance with Dutch consumer law.


12. Prohibited Uses

You may not use the website for:

  • Illegal purposes

  • Soliciting unlawful acts

  • Violating laws or regulations

  • Infringing intellectual property

  • Harassment, discrimination, or defamation

  • Submitting false or misleading information

  • Uploading viruses or malicious code

  • Collecting personal data of others without consent

  • Spam, phishing, crawling, or scraping

  • Circumventing security features

Violation may result in immediate termination of access.


13. Disclaimers and Limitation of Liability

All services and products are provided “as is” and “as available.”

Melforx and its affiliates, suppliers, and employees are not liable for any direct, indirect, incidental, or consequential damages, including lost profits or data, to the fullest extent allowed by Dutch law.

Where liability cannot be excluded, it is limited to the maximum extent permitted by law.


14. Indemnification

You agree to indemnify and hold harmless Melforx, its affiliates, employees, and partners from claims, losses, or damages arising from your use of the website or violation of these Terms.


15. Severability

If any provision of these Terms is deemed unenforceable, the remainder will remain valid and enforceable.


16. Termination

You may terminate these Terms by ceasing use of the website.

Melforx may terminate access for violations. Obligations incurred prior to termination remain enforceable.


17. Entire Agreement

These Terms, along with our Privacy, Shipping, Payment, and Refund Policies, constitute the full agreement between you and Melforx. Previous agreements, written or oral, are superseded.


18. Governing Law

These Terms are governed by Dutch law. Any disputes will be resolved in accordance with the laws of the Netherlands.


19. Changes to Terms

Melforx may revise these Terms at any time by posting updates on the website. Continued use of the website indicates acceptance of the revised Terms.

FOR MORE INFORMATION

Business Name: Melforx

Phone Number: +31 6 44449472

Support Hours: 9:00 to 16:00 (Monday to Friday, GMT+1)

Business Mail: info@melforx.com

Physical Address: Wolphaertsbocht 431 J, 3081 KL Rotterdam, Netherlands